All courses are subject to terms and conditions as well as the information stated on our website. Information about each course can be found on this website.
To undertake any course at WLMT, you must be able to at least ride a bicycle to show that you have good balance. If you can’t ride a bike and have poor balance, please do not book as we are unable to train you for safety reasons.
For CBT courses you must have a basic knowledge of the Highway Code and a good command of the English language. Please do not book if you do not meet this requirement, as no refund will be issued in these circumstances.
You must be aged 16 or over to take any course. An adult must book on your behalf if you are under 17. We cannot accept online bookings from anyone under 17.
Please ensure you are not late otherwise you will have to rebook at full price. No refund will be offered for CBT courses as you must be present for and complete each element before you can progress onto the next. If you do not complete your CBT for any reason, upon return you will be required to sit the whole course again if more than a week has passed since your initial CBT. This is the same for other specific courses unless prior arrangement is confirmed by WLMT. If you do not successfully complete your CBT, any subsequent training will be charged at £110 should you return within three months of your original course date. If you return after three months, you are required to pay the full price again. Please note that all course start times, including CBTs, are subject to change.
On the day of any training course or test, you must produce your valid driving licence and all relevant documents prior to starting your course. Please bring your original documents. No alternative forms of licence or ID are acceptable. It is your responsibility to bring these documents to all training sessions that you attend. In failing to do so, training will be terminated and fees for that day will be forfeited. For DAS students, this may impact the duration of your course, depending on the course schedule, and you may lose the entire course fees.
We follow the DVSA’s guidelines for motorcycle clothing to ensure safety during training.
HELMET: If you are borrowing a WLMT helmet, you must wear your own full head and face balaclava underneath. Helmets cannot be loaned without one. If you choose to wear your own helmet, it must be CE Approved, complying with UK safety regulations and displaying the appropriate certification. It must also be no more than five years old, as helmets degrade over time and may no longer provide adequate protection. Additionally, the helmet must not have been dropped, as even minor impacts can compromise its structural integrity, making it unsafe for use. Ensuring your helmet meets these standards is essential for your safety. If your helmet does not comply, it will not be accepted, and you will be unable to take part in training.
BOOTS: You must wear sturdy leather boots, hiking boots, or motorcycle boots that provide ankle support and protection. Not permitted: Steel toe-cap boots, Chelsea boots, or ANY sports footwear.
TROUSERS: Motorcycle trousers are strongly recommended. Otherwise, jeans are the minimum requirement, provided they have no rips or tears that compromise the material.
GLOVES & RIDING GEAR: For hygiene reasons, we no longer provide gloves. You must bring your own genuine road motorcycle gloves. NO OTHER GLOVES ARE ACCEPTED.
FAILURE TO WEAR PROPER GEAR If you arrive without suitable protective gear, our course may be stopped, and you will be required to pay the full fee to rebook. If you are not safely attired, we reserve the right to withdraw you from your test, and you will forfeit your fees. The DVSA will not allow you to take your test without proper safety equipment.
DAMAGE TO LOANED EQUIPMENT If any clothing or helmet loaned to you during training is damaged, you may be charged, depending on the circumstances.
When booking for a Licence Course, students are to:
These courses are not intended to teach you how to ride; they are designed to raise your skill level to a high standard to pass both MOD1 & MOD2 tests.
All cancellations or postponements must be made by phone or email. Voicemail, text messages, or social media messages are not accepted as notification of cancellation.
Failure to attend a booked course, training day, or test day for any reason will result in the full course fee being charged. A new booking will be required and must be paid for in full.
All cancellations are subject to a 25% administration fee and will be considered in line with the notice periods below.
When calculating “clear working days’ notice”, the day of cancellation and the day of the course or test are not included. These terms also apply to rescheduling requests.
In exceptional emergency circumstances, postponement may be permitted subject to a minimum of 7 clear working days’ notice.
Where applicable, postponed bookings may be held for up to three months from the original booking date. If the booking is not completed within this period, it will be cancelled and a new booking at full price will be required.
If a course has already commenced and the customer chooses to cancel, no refund will be given. However, remaining elements of the course may be rescheduled without loss of fees, provided they are completed within three months of the original booking date, unless otherwise agreed with WLMT.
If a motorcycle test is cancelled by the DVSA (for example due to weather, examiner availability, or other reasons outside of our control), the DVSA will either automatically rebook the test or refund the DVSA test fee directly to the candidate. All training, instructor time, motorcycle hire, transport, and associated costs for that day remain payable and are non-refundable. To take the test on a new date, a new test-day booking is required. The DVSA test fee will not be charged again and will be deducted from the cost of the rebooking. WLMT will rebook the test at the earliest available opportunity.
All discounted courses, rescheduled courses, and special offers are non-changeable and non-refundable.
These cancellation terms apply equally to all bookings made online, by email, or by telephone. Telephone calls may be recorded for training and monitoring purposes.
All students are expected to have a good knowledge of the Highway Code before embarking on any course or other training with us. No course is designed to teach you the Highway Code. There will be questions and interactions that will test your knowledge of the Highway Code. A lack of knowledge or understanding of the Highway Code may result in a student not being able to complete their CBT or other training. In these circumstances, no refund will be made. You do not need to be an expert, but you must have a good understanding of the rules of the road.
When booking onto any of the licence courses, students must be ready for their training. These courses are not designed to teach you how to ride. You must already be able to ride confidently and be able to use the gears, clutch and brakes effectively. You must be in a fit state mentally and physically to undertake the training. For example, attending the course after finishing a night-duty shift will not render you capable of concentrating sufficiently to ensure your safety and progress. Attending your course following a heavy drinking session the night before, using recreational drugs or prescription medication that clearly states ‘do not operate machinery’, will render you unfit for training. Should you attend a course when unfit as described above, or you are suspected of being impaired, we reserve the right to remove you from the course. There will be no refund and the course fee will be lost.
Licence Courses are designed to raise your bike handling and road craft skills to a higher level that will enable you to pass your A1, A2 or Cat A licence tests. These are intensive courses and demand energy and concentration from you throughout the course. Students will be trained to ride a variety of bikes to prepare them for any eventuality. We accept no liability for a pass or a fail in the event that training bikes are changed during training or test situations.
Make sure you book onto the right course. If you need more than a four-day intensive course, please call us, and one of our friendly members of staff who will be happy to recommend the right course or tailor-make a course for you. A longer course may be more expensive and not necessarily as beneficial – finding the right course for you is what we are here for.
If you attend the Four-Day Intensive course and are not ready to make sufficient progress, this will not only put too much pressure on you, but it will potentially put you and others at risk and may disadvantage your fellow student who is ready for the course. In these circumstances, we reserve the right to withdraw you from the test slots and recommend further training. In extreme cases, we reserve the right to halt your training or continue your training but on a bike of reduced size, which will affect the type of licence you may be awarded after passing the tests. No refunds will be made in these circumstances.
CBT training is covered by third-party insurance only. This insurance does not cover damage to the training motorcycle. If you damage a motorcycle during CBT training, you will be responsible for the cost of repairs. If the insurer determines that the motorcycle is damaged beyond economical repair, you will be liable for the insurance excess, currently set at £1,500.
Where a third party is injured or their property is damaged, liability will be determined by our insurance provider based on the circumstances of the incident. If you are found to be at fault due to negligence or failure to follow instructor instruction, you may be held liable for associated costs not covered by insurance.
WLMT does not accept responsibility for loss of or damage to personal belongings brought onto the training premises or used during training, unless such loss or damage is caused by our negligence. Nothing in these terms excludes or limits WLMT’s liability for death or personal injury caused by our negligence, or for any other liability which cannot be excluded under law.
Prior to riding on the public highway, all CBT students are required to sign a declaration confirming that they are satisfied with the standard of training received and feel competent to continue training on the public highway. Students must also confirm that they are fit to ride, that current weather and road conditions are suitable, and that the motorcycle provided is suitable for them.
Students must disclose any medical conditions, learning difficulties, coordination issues, or medication that may affect their ability to learn or ride safely. In accordance with Motorcycle Training Industry insurance requirements, failure to sign this declaration will result in the CBT course being unable to continue.
In the event of a WLMT bike breaking down during a course, the course will be rebooked at a time suitable to WLMT, and we will also endeavour to work around student availability.
When booking on to any of our courses apart from a CBT course, undertaking private tuition or other training, we provide you with one bike for the day with the necessary legal insurance cover to ride on the road. Should you damage the bike beyond repair during training or cause damage to property belonging to a third party, you will not be given another bike for the day and your course will be terminated for that day. Your fees will not be refunded in this instance. Damage waiver is included in the price of A1, A2 and DAS courses only. All other courses, including CBT, are covered by third party insurance. However, we do not cover negligence. When out on the road, you are responsible and accountable for your actions and compliance with the Road Traffic Act 1991, with all changes known to be in force on or before 20 October 2017 and the Highway Code. WLMT accept no accountability or liability for your actions, which are contrary to the instruction you have been given or Highway Code and the Road Traffic Act. Any speeding ticket, parking violation or other law enforcement penalty incurred by you, will remain your liability and accountability. Should you have an accident or cause an incident when acting outside of our training and or instruction (whether it be on the road or on private property) this shall be deemed as ‘negligence’ and our insurance does not cover negligence. Details of any matter will not be referred to our insurance company for consideration and you will be held accountable and liable for all costs. Should a third party exist, your details, and not those of WLMT, will be exchanged with the third party and law enforcement. Settlement of any damage costs etc, will be a matter between you and the third party.
When using a training bike from us, you will be required to:
WLMT’s commitment to you is that we will provide you with good clothing to loan, good-quality bikes and high-quality training linked to well-designed courses. WLMT asks and expects you to have the time and energy to attend and partake in the course/training. How you schedule this is of course up to you, however, please take into consideration your work and/or other commitments.
If WLMT can accommodate any changes to your schedule, we will naturally do so, although changes to your booking are not guaranteed. WLMT books for you the use of training facilities, an instructor and motorcycle tests, and endeavours to put contingency plans in place should you need them. If you cannot attend because you have not secured the time, there is no guarantee that we can change your booking without a loss of fees. In these circumstances, there will be no refund and any re-booking of the course, and tests will be at an additional cost to you.
WLMT is simply asking that no matter what kind of day you are having and no matter what pressures you may be under, that everyone be treated with courtesy, consideration and politeness. This includes each other, the staff and pupils at Fairholme School (where WLMT is located), the DVSA test centre staff where you may go if undertaking one of the motorcycle licence tests, plus staff and students from other motorcycle schools who we may interact with.
WLMT reserves the right to cease training with any student that falls short of this basic standard. Should this happen, there will not be an automatic refund of any monies paid. The circumstances of the behaviour or interaction, giving rise to the removal from training will be examined to determine if any refund is appropriate.